CREATING ENLIGHTENED LEADERS & EMPOWERED TEAMS
Coaching is positive change, co-created in a collaborative relationship between the client and the coach.
Every client is unique, resourceful, and whole. We offer a suite of services to best fit your needs and desires.
Lesly structures coaching programs to meet the client's needs. The process begins with an in-depth interview to provide detailed background information on the individual's education, professional experience and family. Goals for the coaching are identified.
Lesly may utilize various personality instruments (such as the Enneagram, Myers-Briggs, Birkman, Emotional Quotient Inventory, DiSC Dimensions of Behavior, Strength Deployment Inventory, and others) to provide additional lenses for understanding the client's preferences and style. She also incorporates 360-degree feedback (interviewing a variety of colleagues using a structured set of questions) and shadowing (observing the client in the work environment). Results of these processes are then reviewed with the client.
A detailed plan to help the client build awareness and competence in the agreed upon areas is co-developed. Lesly then meets regularly with the client, generally face-to-face, to provide ongoing support and a forum for continued awareness and learning.
Examples of coaching results:
- Interpersonal effectiveness. Lesly worked with a senior software architect to enhance his working relationships and style with his colleagues. In the coaching process, the client realized that he was acting out of anger and disappointment that he had not been given the lead role he expected. This awareness was key to improving his interpersonal effectiveness.
- Leadership effectiveness. A CEO was leading a start-up through a merger with another early stage company. Utilizing 360-degree feedback, Lesly coached the CEO to enhance his communication skills and confrontation of conflict, which was especially helpful as he built his new executive team. She also provided coaching and interventions to integrate the two companies effectively.
- New job transition. An Engineering VP took an executive position with an early stage company at a pivotal time. Through the coaching process, he was able to get feedback and refine his style with his team and colleagues, as well as help to clarify and assist the company with its strategic objectives to transition to a new stage.
- Career transition. Lesly worked with a senior executive who wanted to make a career change. Through the coaching process, he got in touch with his values and dreams and has launched a new career with greater personal meaning and fulfillment.
With over twenty years of experience as a manager and executive in high technology organizations, Lesly is especially qualified to analyze the root cause of problems and to implement solutions to get teams back on track. Examples of her consulting work include:
The CEO of a software start-up asked Lesly to solve problems "getting product out the door." Her assessment revealed a number of problems in the process, including:
- Poorly defined product life cycle
- Poor relationship between Product Management
- Inadequate engineering management
- Weak product architecture
As a result of her findings, Lesly implemented a methodology; established shared ownership between Marketing and Engineering for product definition and development; coached the engineering manager; and assisted with recruiting for a new VP of Engineering.
During the merger of two high tech start-ups, a number of problems manifested by major interpersonal conflict were uncovered. Lesly performed an assessment to determine the root causes of the conflict. The assessment revealed two major sets of issues: (1) product direction, goals and priorities were not clear; and (2) interpersonal conflicts existed, manifested by the first problem set, but also by individuals who did not appreciate each other's differences. Management coaching put appropriate processes in place and addressed interpersonal issues. As a result, product plans were aligned as the teams came to agreement regarding vision and goals. Individual behavior and style differences became less offensive.
Lesly has facilitated numerous management team meetings and offsites.
A high point was an event to bring together experts representing all facets of a public company's technology organization to work out solutions that might not be discovered in isolation. The benefits would also include building personal relationships and a communications infrastructure that would lead to continued cooperation across business units and geography. Their assignment was to brainstorm pragmatic solutions to three of the most complex challenges facing the company. The subject was "Killer Architecture-beyond boundaries, beyond browsers, beyond boxes, beyond big." Over fifty senior technology experts had just two and a half days to pull together, brainstorm and make actionable the best of their ideas.
Lesly was responsible for the design and facilitation of the brainstorming, planning and ultimate presentation of plans by the technology experts to the company's senior executives.
Lesly enhances team effectiveness, building strong processes, skills and awareness of how to apply different styles. She may focus on or more of the following areas:
- Leveraging style differences using Enneagram, Myers-Briggs, DiSC and other instruments
- Building trust, negotiating agreements, resolving conflicts
- Making intelligent decisions effectively and collaboratively
- Sharing and leveraging group feedback
- Setting objectives
Lesly and her colleagues have provided training for both new and experienced management teams at a variety of companies. Leveraging their experience as executives, Lesly's team facilitates an interactive learning environment rich in examples from the real world. Topics include:
▪ High performing teams, and dealing with common challenges to effectiveness
▪ Lateral leadership and influencing others
▪ Decision making
▪ Communication skills
▪ Managing conflict
▪ Leader as coach